Privacy Policy
At Urbania Tempo Rental, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you interact with our website or services, we may collect the following:
- Personal details: Name, phone number, and email address (submitted via forms or calls).
- Travel details: Travel date, number of passengers, pickup location, and destination.
- Device information: Browser type, IP address, and pages visited (via cookies and analytics tools).
- Payment information: Processed securely through third-party payment gateways. We do not store card details.
2. How We Use Your Information
- To process your booking enquiry and provide accurate quotations.
- To communicate booking confirmations, driver details, and trip updates via phone, SMS, WhatsApp, or email.
- To improve our website experience through anonymised analytics.
- To send occasional promotional offers (only with your consent; you may opt out at any time).
3. Information Sharing
We do not sell, trade, or rent your personal data to any third party. Information may be shared only with:
- Our assigned driver (limited to name, pickup point, and contact number for trip coordination).
- Payment processors for secure transaction handling.
- Legal authorities, if required by law or court order.
4. Cookies
Our website may use cookies to enhance the browsing experience and gather usage statistics. You can disable cookies in your browser settings, though some features may not function optimally.
5. Data Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or loss. However, no method of internet transmission is 100% secure.
6. Your Rights
- Request access to or deletion of your personal data by emailing info@urbaniatemporental.com.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with relevant data protection authorities if you believe your rights have been violated.
7. Contact Us
Email: info@urbaniatemporental.com
Phone: +91-9968152777
Address: RZ 10/9B, Gali No. 02, KH No. 616, Kailashpuri, Nasirpur Village, New Delhi - 110045
